Privacy Policy
Controller
Dustin Ott
BetrugHilfe
60310 Frankfurt am Main
Germany
Email: info@betrughilfe.com
Website: https://betrughilfe.com/
1. General Information
We take the protection of your personal data seriously. Personal data is processed exclusively in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable legal provisions.
This Privacy Policy explains what personal data we process when you visit this website or contact us, for what purposes such processing takes place, and what rights you have.
2. Data Processing When Visiting the Website
When you access our website, your browser automatically transmits certain information to our server. In particular, the following data may be processed:
- IP address
- date and time of access
- accessed pages and files
- referrer URL
- browser type and browser version
- operating system used
- language settings
- hostname of the accessing device
This data is processed in order to provide the website technically, ensure stability and security, and enable proper delivery of the website content.
The legal basis is Art. 6(1)(f) GDPR.
3. Contact Requests
If you contact us via the contact form or by email, we process the data you provide, in particular:
- name
- email address
- phone number, if provided
- content of your message
- any additional information or documents voluntarily submitted by you
The processing is carried out solely for the purpose of handling your request, communicating with you, and organizing the substantive review of your inquiry.
The legal basis is Art. 6(1)(b) GDPR where processing is necessary for pre-contractual steps or handling your specific request, and Art. 6(1)(f) GDPR.
4. Processing in Connection with Your Inquiry
Where you provide us with additional information in connection with your inquiry, the following categories of data may also be processed:
- communication content
- documents, screenshots, and supporting materials voluntarily submitted by you
- information regarding payments, accounts, wallet addresses, transaction data, or platforms
- any other information you provide in connection with your inquiry
This processing is carried out for the purpose of reviewing, structuring, and handling your inquiry and preparing further case-related communication.
The legal basis is Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.
5. Recipients of Data
Your personal data is generally treated as confidential. Data is disclosed only where necessary to process your inquiry or where there is a legal obligation to do so.
Recipients may include in particular:
- hosting and IT service providers
- communication service providers
- technical support providers
- where applicable, professional cooperation partners, to the extent necessary for handling your inquiry
- authorities or other bodies where disclosure is legally required or initiated by you
6. Cookies and Similar Technologies
Our website may use technically necessary cookies or similar technologies required for the secure and functional operation of the website.
To the extent that technically non-essential cookies or similar technologies are used for analytics, statistics, or marketing purposes, this will only take place on the basis of your prior consent.
The legal bases are Art. 6(1)(a) GDPR, Art. 6(1)(f) GDPR, and Section 25 TDDDG.
7. Transfers to Third Countries
Personal data is transferred to countries outside the European Union or the European Economic Area only where permitted by law or where you have given consent.
If external services are used for which a transfer to a third country cannot be excluded, such transfer will only take place in compliance with the applicable data protection requirements.
8. Data Retention
We store personal data only for as long as necessary to process your inquiry, maintain the relevant communication, or comply with legal obligations.
Once the purpose of storage no longer applies and no statutory retention obligations remain, the data will be deleted or its processing restricted.
9. Your Rights
Subject to the applicable legal requirements, you have the following rights:
- right of access under Art. 15 GDPR
- right to rectification under Art. 16 GDPR
- right to erasure under Art. 17 GDPR
- right to restriction of processing under Art. 18 GDPR
- right to data portability under Art. 20 GDPR
- right to object under Art. 21 GDPR
- right to withdraw consent with effect for the future
- right to lodge a complaint with a supervisory authority under Art. 77 GDPR
10. Contact for Data Protection Matters
If you have any questions regarding data protection or wish to exercise your rights, you may contact us at any time:
Dustin Ott
BetrugHilfe
60310 Frankfurt am Main
Germany
Email: info@betrughilfe.com
Website: https://betrughilfe.com/
Effective date: April 2026